PRIVACY POLICY FOR IQDRIVER APP

Last Updated: February 22, 2024

  1. Introduction

Welcome to IQdriver (“Application”), the driver application developed and provided by IQwing EduInfotech Private Limited (“Company”). This Privacy Policy explains how we collect, use, and protect information, including live location data, obtained through the IQdriver app. By downloading, installing, or using the App, you agree to the terms outlined in this Privacy Policy.

Your visit and usage of our application (“Services”) is subject to this privacy, security and cookies policy ("Privacy Policy") and other terms and conditions of the Platform. This Privacy Policy ensures our firm commitment to your privacy i.e protection of your information.

You must be 18 years of age or older to visit or use the Application in any manner and agree to the mentioned terms and conditions in the privacy policy.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, rules made thereunder, and any other applicable statutes, as amended from time to time. This Privacy Policy does not require any physical, electronic or digital signature.

By using the Platform, you indicate, agree and acknowledge that you understand, agree and consent to this Privacy Policy and to the collection and use of information in accordance with this Privacy Policy.

Our Privacy Policy governs your use of the Services on the Platform, and explains how we collect, safeguard and disclose information that results from your use of the Service.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“Agreement”).

  1. Information We Collect

Location Information: Our App requires access to your device's location services to provide route navigation and tracking features. We collect and process your real-time location data while using the App.

User Consent: By using the IQdriver app, drivers consent to the collection and processing of their location data to provide transportation services.

Live Location Data: The IQdriver app collects and processes live location data to facilitate the tracking of buses and to inform students/parents about bus locations and estimated arrival times.

Usage Data: In addition to location data, the app may collect usage data, including device information, app usage statistics, and other diagnostic data.

  1. Use of Live Location Data

Bus Tracking : Live location data is primarily used to track the location of buses in real-time, enabling efficient management of transportation services.

Communication with Users: The collected location data is utilized to inform students/parents about the current location of buses, estimated arrival times, and any delays or changes in routes.

Service Improvement: Location data may be analyzed to improve the accuracy and efficiency of bus tracking, enhancing the overall user experience.

  1. Disclosure of Information

Sharing with Students/Parents: Live location data may be shared with students/parents through the associated IQdigit platform to provide real-time updates on bus locations.

Service Providers: We may engage third-party service providers to assist with data processing and analysis, but such providers are bound by confidentiality agreements and will not use the data for any other purpose.

  1. Data Security

Encryption: We implement encryption and other security measures to protect live location data from unauthorized access or disclosure

Access Controls: Access to live location data is restricted to authorized personnel only, and strict access controls are enforced to ensure data integrity and confidentiality.

  1. Retention of Data

Live location data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal requirements.

  1. User Control and Consent

Opt-Out:Drivers have the option to disable location tracking within the app, although this may limit the functionality of certain features.

In addition to the information you provide, we may automatically collect certain information about your device and usage patterns, including:

Device Information: This may include device type, operating system, unique device identifiers, IP address, mobile network information, and other technical data.

Usage Data: We collect data about how you interact with our App, such as the features you use, the routes you take, and the frequency and duration of your App sessions.

  1. How We Use Your Information

We use the information we collect for the following purposes:

  1. Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

Service Providers: We may engage third-party service providers to assist us in providing and maintaining our App's features and functionality. These service providers may have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests

  1. Data Security

We take the security of your information seriously and employ appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security

  1. Your Choices and Rights

You have certain rights and choices regarding the collection and use of your information:

You can choose to opt-out of certain data collection and processing activities, such as location tracking, by adjusting your device settings or disabling specific permissions within the App.

You have the right to access, update, or delete your personal information stored in our App. You can do so by contacting us using the information provided below.

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected in the updated version of the Privacy Policy, and we will notify you of such changes through the App or via email. Your continued use of the App after the revised Privacy Policy is posted will constitute your acceptance of the changes.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: info@IQwing.in.